All orders ship via the US Postal service using First Class Mail or Priority Mail. US orders shipping time is approximately 2-6 days depending on the option chosen. International shipping can take between 2 weeks & 2 months depending on method chosen. We are not responsible for lost or misdirected packages. If no shipping charge is shown for your country, please contact us to find out if we ship to your country. Custom’s fees are the customer’s responsibility.

During Pay Pal check-out, you will be required to enter your phone number. This will ensure our international customers' customs forms can be completed, and will be used ONLY in the event that we need to contact you about your order.

Refunds and Exchanges

If you wish to return a carrier for any reason other than a defect, it must be returned within 30 days of receipt & have all packaging included in the return. Returned carriers must be in like new condition & only the charge for the carrier will be returned, not the shipping charges. If the returned carrier has many visible signs of use, staining or smells of smoke or sun block, there will be a 15% restocking fee. Please contact us for a Return Number and our shipping address. If you want to exchange your carrier, you are responsible for shipping the return to us and for the cost of shipping the new carrier to you. Sorry, refunds cannot be given on gently used or second quality carriers.

Click on 'Contact' above to email us with any questions.