All orders ship via the US Postal service using First Class Mail or Priority Mail. US orders shipping time is approximately 2-6 days depending on the option chosen. International shipping can take between 2 weeks & 2 months depending on method chosen. We are not responsible for lost or misdirected packages. If no shipping charge is shown for your country, we will contact you with shipping charges after your order is received. Custom’s fees are the customer’s responsibility.

During Pay Pal check-out, you will be required to enter your phone number. This will ensure our international customers' customs forms can be completed, and will be used ONLY in the event that we need to contact you about your order.

Refunds and Exchanges

We offer a 2 year guarantee on workmanship. If your carrier is in need of repair due to manufacturer defect, we will fix it, then ship it back to you at no charge. If you wish to return a carrier for any reason other than a defect, it must be returned within 30 days of receipt of your carrier & only the charge for the carrier will be returned, not the shipping charges. The carrier must be in like new condition, with all packaging included. Please be sure to choose the right color & read the sizing info!

Click on 'Contact' above to email us with any questions.